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FAQs

Due to the COVID-19 pandemic and in keeping with public safety guidelines, all public, in-person performances at Krannert Center for the 2020-21 season have been canceled. As a means of honoring the artistry that had been planned for this season, Krannert Center is sharing a digital copy of the intended season book. The Krannert Center mission will continue to be enacted through public engagement, teaching, educational support, and online programming that will be announced in the coming weeks and months as a way for patrons to continue their connection to artists, artistry, and one another.

Are productions from Illinois Theatre, Dance at Illinois, Lyric Theatre @ Illinois, the School of Music, Sinfonia da Camera, Champaign-Urbana Symphony Orchestra, Pygmalion, and Champaign Urbana Ballet included in these cancellations?

Yes, all public, in-person performances are canceled through the end of the 2020-21 season. 

What will happen to the Krannert Center Youth Series?

The Youth Series performances for the 2020-21 season have also been canceled, but the Center’s engagement team is reaching out to area educators and parents to determine how we can best support them during this time.

When and how will you announce virtual performances? Will there be a cost? 

Online experiences will be announced throughout the 2020-21 fall and spring semesters. We anticipate a mix of free and for-charge experiences. Patrons are encouraged to visit KrannertCenter.com, sign up for the Center’s email list , and follow Krannert Center on Facebook, Twitter, and Instagram for future announcements. 

When will a decision about spring 2021 be made, and when will tickets go on sale? 

On November 19, 2020, it was announced that Krannert Center has canceled all public, in-person performances that were planned for the spring 2021 semester.  

Will my series seats from the 2019-20 season still be available to me when events do go on sale again? 

Yes, for series such as the Great Hall, Classical Mix, and Sunday Salon Series, you will be able to renew the same seats when we are able to offer our series again.

Why can’t Krannert Center just require masks and social distancing for audience members?

The university does require masks and physical distancing practices for the faculty, staff, and students who work in Krannert Center. However, presenting in-person performances is prohibited under the current Illinois Phase 4 capacity guidelines with Tier 3 mitigations.

Is the Ticket Office open?

Yes, by phone and email; patrons are welcome to contact the Krannert Center Ticket Office at 217.333.6280 or kran-tix [at] illinois.edu. The Ticket Office counter is closed.

Will there still be public events such as Krannert Uncorked where a limited number of people can gather?

No. At this time, all public, in-person performances and gatherings scheduled for the 2020-21 season have been canceled.

Will building tours take place?

Building tours will not take place this season.

Will any activity be going on in Krannert Center’s performance spaces? Will students still take classes at the Center?

Yes. Performance spaces will be used for university teaching/learning for the School of Music and the Departments of Theatre and Dance. The theatres will help provide crucial space and time slots for physically distanced classes.

Is the building open to the public and for what hours? Will Intermezzo cafe and Promenade Showcase + Gift Shop be open? Can I walk through the Center if I park in the parking garages underneath it? Can I study in the Center?

For answers to these questions, please see our Contact Us page.

Can I still rent/reserve event spaces inside Krannert Center? 

The Center is not available for rentals and events during the 2020-21 season. Plans for future rental and reserved events will be determined in the near future.