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FAQs

Due to the COVID-19 pandemic and in keeping with public safety guidelines, all public, in-person performances at Krannert Center for fall 2020 have been canceled. Determinations about spring 2021 programming will be made later this fall. Tickets for those performances are not on sale at this time. As a means of honoring the artistry that had been planned for this fall, Krannert Center is sharing a digital copy of the intended season book. The Krannert Center mission will continue to be enacted through public engagement, teaching, educational support, and online programming that will be announced in the coming weeks as a way for patrons to continue their connection to artists, artistry, and one another.

Are productions from Illinois Theatre, Dance at Illinois, Lyric Theatre @ Illinois, the School of Music, Sinfonia da Camera, Champaign-Urbana Symphony Orchestra, Pygmalion, and Champaign Urbana Ballet included in these cancellations?

Yes, all public, in-person performances are canceled through the end of 2020. This includes the annual production of The Nutcracker

What will happen to the Krannert Center Youth Series?

The Youth Series performances for fall have also been canceled, but the Center’s engagement team is reaching out to area educators and parents to determine how we can best support them during this time.

When and how will you announce virtual performances? Will there be a cost? 

Online experiences will be announced throughout the coming semester. We anticipate a mix of free and for-charge experiences. Patrons are encouraged to visit KrannertCenter.com, sign up for the Center’s email list , and follow Krannert Center on Facebook ), Twitter, and Instagram for future announcements. 

When will a decision about spring 2021 be made, and when will tickets go on sale? 

We expect to make a decision later in the fall about spring 2021 programming and will announce an on-sale date at that time if we are able to move forward with performances.  

Will my series seats from the 2019-20 season still be available to me when events do go on sale again? 

Yes, for series such as the Great Hall, Classical Mix, and Sunday Salon Series, you will be able to renew the same seats when we are able to offer our series again.

Why can’t Krannert Center just require masks and social distancing for audience members?

The university does require masks and physical distancing practices for the faculty, staff, and students who will be working in Krannert Center this fall. However, presenting performances at the current, Illinois Phase 4 capacity guidelines—in Krannert Center’s case a 50-person limit—creates serious issues both logistically and financially.

Is the Ticket Office open?

Yes, by phone and email; patrons are welcome to contact the Krannert Center Ticket Office at 217.333.6280 or kran-tix [at] illinois.edu. The Ticket Office counter is closed.