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How to Buy Tickets

2024-2025 Ticket On-Sale Dates 

The following schedule is for tickets to all 2024-25 perfomances except those in the Colwell Playhouse. More information about the Colwell Playhouse updates can be found in our recent news updates.

Donor Pre-Sale Dates
Marquee Circle donors: Wednesday, August 14, 10am (CDT)
Loop donors: Friday, August 16, 10am (CDT)

Public On-Sale Date: Wednesday, August 21, 10am (CDT)

If you have questions, please feel welcome to contact the Ticket Office at 217.333.6280 (10am-6pm Tu-Fr) or kran-tix [at]; a staff member will be happy to help you find the answers! Because the Ticket Office is still experiencing a staffing shortage following pandemic-related cuts, please note the following:

  • Tickets are primarily sold online only. You may choose mobile or print-at-home tickets.
  • The Ticket Office counter in the Krannert Center Lobby is closed except for performance days.
  • On performance days, Ticket Office counter hours are as follows.
    • On performance weekend days, the counter opens at least 2 1/2 hours prior to the start of the performance.
    • On performance weekdays (Tuesday-Friday), the counter opens at 10am.

Before you are ready to buy tickets online, please visit Krannert Center’s online ticket office to ensure you have or can create an active account. If you encounter issues, please contact the Ticket Office for assistance.

Please review the Visitor Code of Conduct before your purchase.

Krannert Center donors who give $250 and above annually ($25 for students) have early access to ticket sales. Donations are welcome online, or for more information please contact Krannert Center's Advancement team: 217.333.6700 or advancement [at] (subject: Early%20ticket-buying%20opportunities) .


Waiting List

If tickets are no longer available for a performance, you may add your name to the waiting list to be contacted in the event that tickets become available. A link to the waiting list will be available on the event's web page on our online event calendar. Please note that the waiting list is only in effect until 10am the day before the performance. If you are on the waiting list and have not been contacted by that time, you may call the ticket office directly at 10am the day before the show and on the performance day to inquire about any last minute availability. 

If you are not able to receive tickets using either of the options above, you may come in person an hour before the performance starts to the ticket office counter and put your name on the late release list. If anything becomes available an hour before the show, we will offer them to patrons on that list in the order that they signed up.


returns and exchanges

If you purchase tickets and then find you won't be able to attend a performance, simply phone us to return your tickets by 6pm the day before the performance for a full credit, issued on a Krannert Center gift card, which never expires and can be used for tickets or any of our services. If you discover that you are unable to attend the day of the performance, please contact the Ticket Office at 217.333.6280 (10am-6pm Tu-Fr), and we will be happy to discuss available return, donation, and exchange options. Thank you!