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FAQs

HOW CAN I BUY TICKETS?

Please visit our "How to Buy Tickets" page.
 

What COVID-19 safety protocols are in place?

Please see our COVID-19 Safety Protocols page.
 

which ticket Price should I order?

If you fall into one of the categories below, you are entitled to order tickets at the discounted price you’ll see indicated throughout our event pages. 

Advocate show your love for the arts by purchasing an “Advocate” ticket; the additional ticket cost directly benefits the producer
SC Senior citizens: age 65 or over, or retired U of I faculty and staff
UI Current, full-time U of I student
Stu Non-U of I college students
Yth Youth: high school and younger
 

HOW DO I GET A GROUP DISCOUNT?

Ticket discounts are available for groups of 10 or more. Simply fill out our group discount form, and we'll take care of your request. You can also contact the Ticket Office (217.333.6280 or 800.KCPATIX) if you’d like more information about this program.
 

WHAT HAPPENS WHEN AN EVENT Fills to Capacity?

On the page for that particular event, you'll see a link to the waiting list, where you can sign up in case tickets become available. If you were unable to obtain tickets to an event, please remember that ticket availability may change. Join the waiting list, and contact the Ticket Office if you have any questions.
 

WHERE’S MY RECEIPT?

Krannert Center’s ticket system works on a receiptless basis; when you purchase tickets with your credit card, the tickets themselves are your receipt.
 

WHERE CAN I PARK?

Get full details in our Parking and Directions section. You could also walk, bike, or ride the MTD—the bus stops right in front of the Center!

 

WHERE’S MY SEAT?

Krannert Center theatre seats are numbered alternately from the center of each theatre, with odd numbers on the left and even numbers on the right (except for Sunday Salon Series events). Therefore, if your tickets are numbered H10, H12, and H14, your seats are side-by-side on the right side of the theatre as you face the stage. You can see what the interiors are like and check the seating charts for the Foellinger Great Hall, Tryon Festival Theatre, and Colwell Playhouse. The Studio Theatre usually has general admission seating, and you can sit where you like in the Amphitheatre and at Stage 5. 
 

Can I bring my children?

Krannert Center is committed to programming for audience members of all ages. Many events are planned especially for children and their families at which dancing, singing, and all-ages participation are welcome! Other events welcome children (accompanied by a parent) who are able to sit attentively for the duration of the performance. As a courtesy to other patrons and the performers, please bear in mind that it is not appropriate for babies and very young children to attend symphony, ballet, and other performances where focus is a prerequisite for full enjoyment of the artistic experience. If a child creates a disturbance, you will be kindly asked to leave the hall or theatre out of courtesy to the performers and other patrons. For ticketed events, all patrons, including children of all ages, are required to have a ticket. If we can be of assistance as you plan your visit, please feel free to call the Ticket Office at 217.333.6280. Thank you!
 

WHAT ACCESSIBILITY OPTIONS ARE AVAILABLE?

For full information, please head to our Accessibility section.