To request accessible accommodations for a convocation ceremony held at Krannert Center, please fill out the Krannert Center Convocation Accessibility Request Form.
With its comprehensive services and accessible spaces, Krannert Center strives to be a welcoming environment for everyone. The Center was designed to accommodate wheelchair accessibility a full two decades before the Americans with Disabilities Act was created, and we continue to update our services and facilities to better serve all patrons.
PARKING and building entry
All four parking garages provide elevator access to any level of the building. One van-only accessible parking spot is available in the Yellow garage off Illinois Street. Street-level accessible entrances can be found on the north side of the building off Illinois Street and the south side off Oregon Street. The north accessible entrance is through a designated pedestrian walk on the Orange parking garage ramp, and a ramp on the south side of Krannert Center provides access from the sidewalk to the main lobby.
WHEELCHAIR ACCESSIBLE AND “EASY-ACCESS” SEATING
Every theatre in Krannert Center has designated wheelchair accessible seating and companion seating. Ask the Ticket Office for accessible seats when purchasing your tickets, or select seats designated as wheelchair accessible when purchasing online. In addition to accessibility by wheelchair, all theatres have seats with "easy-access" that require few or no stairs to reach. If you would like wheelchair accessible or easy-access seating, please contact the Ticket Office at 217.333.6280, 10am to 6pm Tuesday through Friday, to discuss the best option to meet your needs.
Requesting accessibilty services from elevator lobbies
Some seating requires an alternate route to enter the theatre, so Patron Services staff are on hand before every performance to escort patrons from the lobby or parking garages to their seats. We are happy to provide wheelchairs and/or staff assistance for your journey from the parking garage to the theatre. To request these items at performance times, if you are in the elevator lobbies of Krannert Center's parking garages, please either phone 217.333.9716 or press the intercom button. A staff member at our lobby desk will answer. Please let the staff member know your location—the Blue, Green, Orange, or Yellow parking level. This assistance is available beginning one hour before performances. Theatres are usually open 30 minutes before each performance, unless an exception is needed for artist preparation.
VISION AND HEARING SERVICES
Large-print programs, Braille programs, or an ASL interpreter are available for any performance with two weeks notice. These can be requested through Patron Services by phone at 217.333.9716 or by filling out the below contact form.
NOTE: The assisted listening system at Krannert Center is undergoing maintenance and is currently unavailable. Please check this page regularly for updates. Krannert Center offers an assisted listening system in all four theatres and the lobby, and headsets are available to check out free of charge. Please inquire at the Patron Services desk, found at the right side of the Ticket Office counter during performances, or contact patronservices [at] krannertcenter.illinois.edu or 217.333.9716 for more information on requesting this service.
Please contact us at least two weeks in advance if you require any accommodations to attend a performance or event at Krannert Center. For more information, contact the Ticket Office at 217.333.6280 Tuesday-Friday from 10am-6pm, or Patron Services by phone at 217.333.9716 or via the below contact form.