With its comprehensive services and accessible spaces, Krannert Center strives to be a welcoming environment for everyone. The Center was designed to accommodate wheelchair accessibility a full two decades before the Americans with Disabilities Act was created, and we continue to update our services and facilities to better serve all patrons.
PARKING and building entry
During the summer of 2021, accessible parking spaces are available in the Illinois Street Orange and Yellow parking garages. One van-only accessible parking spot is available in the Yellow garage off Illinois Street. If you are parking on the street or in a nearby lot, a fully accessible entrance is available through the Orange parking garage ramp on the north side of the building and a ramp that runs from the Oregon Street sidewalk to the south Lobby entrance. Please note the Center’s south elevator, located in the Oregon Street Blue and Green parking garages, will be closed for maintenance from June 1 through August 25, 2021, and the Green parking waiting room entrance is also closed during this time.
WHEELCHAIR ACCESSIBLE AND “EASY-ACCESS” SEATING
Every theatre in Krannert Center has designated wheelchair accessible seating and companion seating. Ask the Ticket Office for accessible seats when purchasing your tickets, or select seats designated as wheelchair accessible when purchasing online. In addition to accessibility by wheelchair, all theatres have seats with "easy-access" that require few or no stairs to reach. If you would like wheelchair accessible or easy-access seating, please contact the Ticket Office at 217.333.6280 to discuss the best option to meet your needs.
PATRON SERVICES INTERCOMS
Some seating requires an alternate route to enter the theatre, so Patron Services staff are on hand before every performance to escort patrons from the lobby or parking garages to their seats. Intercoms are located next to each elevator in the parking garages, as well as at the Level 2 entrances to the Foellinger Great Hall, that can be used to contact the Patron Services Desk and request assistance. Theatres open 30 minutes before each performance, unless an exception is needed for artist preparation.
VISION AND HEARING SERVICES
Large-print programs, Braille programs, or an ASL interpreter are available for any performance with two weeks notice. These can be requested through Patron Services by phone at 217.333.9716 or by filling out the below contact form. Krannert Center offers an assisted listening system in all four theatres and the lobby. Please inquire at the Patron Services desk, found at the right side of the Ticket Office counter during performances, or contact patronservices [at] krannertcenter.illinois.edu or 217.333.9716 for more information.
Please contact us at least two weeks in advance if you require any accommodations to attend a performance or event at Krannert Center. For more information, contact the Ticket Office at 217.333.6280 daily from 10am-6pm, or Patron Services by phone at 217.333.9716 or via the below contact form.